Thank you for visiting *The Wellness Project* ("TWP"). This website is owned and operated by Diocles Care LLC, a company registered in the United States. At TWP, we are committed to protecting your privacy and handling your personal data with care and transparency.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By accessing or using our website at [https://shop-twp.com/](https://shop-twp.com/), you consent to the practices described in this policy. If you have questions, please contact us at hello@diocles-care.com
a. Information You Provide to Us
We collect personal information when you:
* Place an order
* Sign up for newsletters
* Contact our customer service team
* Participate in promotions or surveys
This may include:
* Full name
* Email address
* Phone number
* Shipping and billing address
* Payment information (processed securely via third-party payment gateways)
b. Information Automatically Collected
When you interact with our website, we collect certain information automatically, including:
* Log Data: IP address, browser type, pages visited, referring/exit URLs, and timestamps
* Device Information: Type, operating system, screen resolution, and browser
* Cookies & Similar Technologies: We use cookies to personalize content, analyze site usage, and support marketing efforts. You can manage your cookie preferences through your browser settings.
We use your information to:
* Process and fulfill your orders
* Provide customer support
* Personalize your browsing experience
* Send you updates and promotional emails (you can opt out anytime)
* Improve website performance and functionality
* Prevent fraud and secure our systems
* Comply with legal obligations
We do not sell your personal information. We may share it only in the following cases:
* Service Providers: Such as payment processors, logistics providers, email platforms, or analytics tools
* Legal Requirements: When required to comply with applicable laws, legal proceedings, or enforceable governmental requests
* Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be part of the transferred assets
Depending on your location (e.g., California), you may have the right to:
* Request access to your personal information
* Request correction or deletion of your data
* Opt out of marketing communications
* Request information about the categories of data we collect and disclose
To exercise your rights, contact us at hello@diocles-care.com. We may need to verify your identity before processing certain requests.
We take reasonable measures to protect your data, including:
* SSL encryption on sensitive transactions
* Limiting access to authorized personnel
* Routine monitoring for vulnerabilities and breaches
However, no online platform is 100% secure. We recommend using strong passwords and avoiding sharing personal login credentials.
We retain your information only as long as necessary to:
* Complete the purposes outlined in this policy
* Fulfill legal, accounting, or reporting obligations
* Respect your preferences for communications and subscriptions
The Site may allow users to post content such as reviews, comments, or messages (“User Content”). By submitting User Content, you grant Diocles Care LLC a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, display, reproduce, and distribute that content globally in any media.
You agree that your submissions:
* Do not infringe on third-party rights;
* Are not unlawful, threatening, abusive, defamatory, or otherwise objectionable;
* Are not promotional or spam in nature.
We reserve the right to monitor, remove, or edit User Content at any time.
To the maximum extent permitted by applicable law, Diocles Care LLC and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, punitive, consequential, or special damages arising out of or related to your use of the Site or the purchase of any products.
The Site and all products and content are provided “as is” and “as available” without warranties of any kind, either express or implied. Your use of the Site is at your sole risk.
Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you.
We use cookies and similar tools for:
* Site functionality
* Performance analytics
* Personalized content and advertising
You can disable cookies via your browser, but this may affect your ability to use certain site features.
Our website may include links to third-party websites. These sites are governed by their own privacy policies, and we are not responsible for their content or practices.
This website is intended for U.S. users. If you access our site from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
We may update this policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised “Effective Date.” Continued use of the site indicates your acceptance of the updated policy.
If you have any questions or requests related to your personal information or this policy, please contact:
Diocles Care LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
Email: hello@diocles-care.com
Website: https://shop-twp.com/